Frequently Asked Questions
Everything you need to know about shopping at South Park Shop.
How do I know what size to order?
We provide a detailed size chart on every product page. Since our apparel ranges from slim-fit tees to oversized hoodies, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. International shipping times vary by location but generally range from 10-21 business days. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that certain limited-edition drops or personalized items may be final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your products ethically sourced?
Yes, we are committed to responsible manufacturing. Our apparel is produced in WRAP-certified facilities that ensure fair wages, safe working conditions, and a commitment to environmental sustainability.
Can I cancel or change my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team. After that window, we are unable to make changes, but you can initiate a return once the package arrives.